Privacy Policy

At Applites, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring service.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Account credentials
• Payment information (processed securely through Stripe)
• Communication preferences

Monitoring Data

To provide our service, we collect:

• Website URLs you choose to monitor
• Response times and status codes
• SSL certificate information
• Screenshots captured during incidents
• Uptime and performance metrics

Technical Information

We automatically collect certain information, including:

• IP addresses
• Browser type and version
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Monitor your websites and send alerts
• Process payments and manage subscriptions
• Send you technical notices and support messages
• Respond to your comments and questions
• Detect, prevent, and address technical issues and fraud
• Analyze usage patterns to improve our service

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., Stripe for payment processing)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage and backup procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Monitoring data is retained according to your subscription plan:

• Free Plan: 7 days of history
• Starter Plan: 30 days of history
• Professional Plan: 90 days of history

You may request deletion of your account and associated data at any time through your account settings.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us through our contact form or email talk [] applites.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns
• Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect functionality.

8. Third-Party Services

Our service integrates with third-party services, including:

• Stripe: For payment processing (subject to Stripe's privacy policy)
• Email Services: For sending notifications and alerts

These third parties have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. The "Last updated" date at the top indicates when this policy was last revised.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Via our Contact Form
• Email: talk [] applites.com

13. Compliance

We are committed to complying with applicable data protection laws, including GDPR and CCPA where applicable. If you have concerns about our data practices, you may contact your local data protection authority.